Who should be taking this course?

I have created this course for financial advisors who want to build an easy and predictable way to acquire their best clients. 

You could be a Mutual Fund Distributor (MFD) or a Registered Investment Advisor (RIA). 

You could be having your independent practise or be employed  with a Bank, a broking firm or a Wealth Management firm as a  Relationship/Wealth Manager, Investment Advisor or as a private banker 

You could be servicing individuals or institutions. You could be targeting the HNI/Ultra HNI segment or Mass affluent or retail segment. 

You could be an Insurance Advisor or a Tele-marketing executive or part of a Direct Sales team in an insurance company, insurance broking firm, Bancassurance or Corporate Agency team.

If your goal is to master client acquisition techniques, this course is ideal for you!

What you'll learn

  • Prospecting techniques used by successful financial advisors

  • Find out specific reasons for your inability to prospect

  • The Active Referral technique

  • The one page format to track your prospecting efforts

  • Engagement strategies to signfiicantly improve conversion ratios

  • How to identify customer segments where you can add the maximum value

  • Bonus: How to retain clients?

What's included in the course?

  • 70 mins of video lessons

  • Prospecting workbook

  • 60 day acccess

  • Certificate of completion

  • Quizes & Exercises

Course Description

Why and How to fix the client acquisition issue?

All of us are aware that there can be no business without clients. Yet, the biggest issue that stalls your growth is your inability to consistently acquire your best customers.

So, What are the real reasons that keep you away from our best customers?

Financial Advisors are responsible for not only acquisition but also serving their existing clients. As a result, many financial advisors find very little time to prospect. If you do not prospect, how can you expect to get new clients? 

Sometimes this can be an excuse as many financial advisors have a deep seated fear of rejection. If you are a seasoned financial advisor, you may have very little motivation to prospect. In some cases, there is no clear metric in place

If there is one thing common to every single financial advisor, it is lack of training on the most vital subject that can bring you all the success in your business.

This is where my course can be of great help to you.

The course is structured in a manner that can help you easily identify the key challenges that you need to address.

Section 1 deals with the foundation. Are you clear who is your ideal or best client? Here I introduce you to the concept of a single segment focus. As they say, there are riches in niches! Single segment focus is very different from a target market. For example, wealth managers commonly use the word HNI or High Net Worth Individuals to connote the target segment. But you know that HNIs can be small business owners, professionals or senior corporate executives. Your offering to each of these segments will not add the same value.  Hence identifying the single segment that you should focus on is the starting point for setting up a successful client acquisition strategy.

Not only you need to be clear about the customer segment that works for you, it is equally important that you have a standardised way to categorise your clients and prospects. ABC analysis is a popular way to do so. I have created a modified version of the ABC analysis that can help you gain more clarity on the ideal customers that you should focus on.

Section 2 deals with where you can find your  ideal prospects.

This is the heart of the program. 

In this section, I help you build the vital prospecting skills for success. 

First, you need to assess that you are spending adequate time that is necessary for prospecting. A simple time sheet can help you track your prospecting efforts.

Second, we work on building a list. Generally many define building a list as prospecting. This is far from the truth. You can build a list by cold calling (approaching strangers), affiliations (meeting people known to you or your business) or referrals (passive and active). Successful financial advisors rarely do cold calling. They focus on referrals and affiliations.

My personal favourite is "the active referral" technique. In passive referrals, you wait for your clients to give you leads. In active referrals, you succeed in getting leads by asking for them! The ability to gain clients through "active referrals" can be a game changer!

In this section, I also share with you a one page sheet that can help you track your prospecting efforts with ease. 

Section 3 deals with the issue of conversion ratios. Here I share with you an engagement strategy that can help you significantly improve your conversion ratios.

The best of the best sales people know that even with the best of sales skills, conversion rates will be in the range of 3% to 5%. So, it is equally important to find a way to engage with prospects who say "No" initially. 

This is where you need a solid way to keep engaged with your prospects. Here I help you create an engagement strategy that is easy to implement. 

If you reflect on your sales efforts, you will realise that all the calls that we do with our clients can be categorised as (a) Relationship calls (b) Value added calls and (c) Sales Nudge.

Successful Financial Advisors do more of relationship calls while the unsuccessful one do more sales nudges. All you need to do is change the ratio in favour of Relationship calls and value adds to engage in a better manner with your clients!

Bonus Section: Action Changes Things: 

I have also included a section on how you incorporate the learnings from this course into your day to day working. 

Even if you were to incorporate one idea from the course, it will have a huge impact on your growth. 


Course curriculum

    1. 1.1 Every person is not your customer!

      FREE PREVIEW
    2. 1.2 How do you identify your ideal customer?

      FREE PREVIEW
    3. 1.3 Target Group vs Single Segment Concentration

      FREE PREVIEW
    4. 1.4 Is single segment concentration restrictive?

      FREE PREVIEW
    5. Quiz 1: Single Segment Concentration

    6. 1.5 Implementing a single segment concentration strategy

    7. Exercise 1: Segmenting your customer base

    8. 1.6 ABC Analysis: Focus your energies on the "A" category customers

    9. 1.7 Modified ABC Analysis: Giving up your "Z customers is equally important!

    10. Quiz 2: Understanding the modified ABC analysis

    11. Exercise 2: Developing your own ABC framework

    12. 1.8 Conclusion: Who is your ideal customer?

    1. 2. 1 Acres of Diamond: The customers you seek are known to you. You just need to discover them!

      FREE PREVIEW
    2. 2.2 What can we learn from this story?

      FREE PREVIEW
    3. 2.3 So, How good are your prospecting skills?

      FREE PREVIEW
    4. Downloadable Resource 1: Prospecting Skills Worksheet

    5. 2.4 The referral value of a customer can easily be 10X of what you earn from them.

    6. 2.5 Why Referrals work?

    7. 2.6 Preconditions to get referrals

    8. 2.7 The Active Referral Technique

    9. 2.8 How to measure your success with referrals?

    10. 2.9 Conclusion: Prospecting Techniques

    1. 3.1 Why conversion rates are low?

      FREE PREVIEW
    2. 3.2 How to build a strong engagement strategy?

      FREE PREVIEW
    3. 3.3 Ask referrals from prospects too!

    4. Quiz 3: Finding Prospects and converting them to customers

    5. Exercise 3: Your Engagement Strategy

    1. Introduction: Action Changes Things (ACT)

      FREE PREVIEW
    2. Getting the Right Balance

    3. Getting your Sales Priorities Right!

    1. Conclusion

      FREE PREVIEW
    2. Your feedback is vital. Please spare a couple of minutes for completing the course feedback form. Thank You.

About this course

  • ₹5,900.00
  • 36 lessons
  • 1.5 hours of video content

Cost Benefit Analysis

Is it worth investing in this course?

Honestly speaking, I was very hesitant to ask this question. It is difficult to put a value to a course that seeks to bring in transformational changes in the way you acquire clients. In mathematics, anything divided by zero is infinite. And a transformation is what gets you infinite success. I genuinely believe that the course fees that I charge are so ridiculously low that this question is genuinely irrelevant.

Having said that, Client acquisition is very measurable and hence doing a cost benefit analysis is comparatively easy. So those you measure everything in life, here is an illustration to prove my point.

All you need to do is to start where you are currently in terms of your client acquisition rate. Let's assume that  this course helped you in adding just one client. What would that translate to you in terms of revenue?

As I have shared in this course, Life Time Value of a client consists of the revenue from the current deal plus future revenue that can be derived out of upsell and cross sell activities and revenue from referrals.

If you are a Wealth manager, you would be earning AUM related fees. If your average AUM per customer is Rs 1 Crore and you earn 0.5% per annum, you would earn Rs 150,000 (average retention of 3 years) per customer. Every client can provide 2-3 referrals and each  of those referrals in turn would provide additional referrals. I strongly believe that the referral potential of a client is at least 10X of their own potential. Hence even if you can add just 1 client basis the learnings from this course, you would earn a whopping Rs 15,00,000/- in terms of Life Time Value.

What if you manage retail clients?

Even if you manage retail clients, you will find that you gain a large multiple of your investments. Let us assume, you acquire just 1 client who ends up giving you a SIP of Rs 10,000 per month for a period of 3 years. The revenue from this client would be approx. Rs 5,000 (assuming a trail fee of 1% per annum). As I shared in my earlier example, the referral value of a client is 10X of their own potential . Even in this case, the course delivers 10X value to you. 

If you still have any doubts, feel free to write to me and I will be happy to address them.




Instructor

SALES LEADER, MENTOR, BLOGGER, SPEAKER Suraj Kaeley

HELLO! I am Suraj Kaeley and I am a Senior Leader in financial services in India with over 25 years of leadership experience. I have led the Sales & Marketing teams at leading Global and Indian organisations including Franklin Templeton Asset Management - India (1996-2003), MetLife India Insurance (2003-2006), FIL Fund Management- India (2006-2012) and my last corporate role was with UTI Asset Management Company Ltd (2014-2019) as Group President - Sales and Marketing.

My Passion

My Passion is to make you successful and help you deliver your true potential. I learnt very early in my career that I am as good as my team. This led to unique learnings which I bring to you through my mentoring program.


Welcome to your New Home to grow your business, sales and Income.




So, what are you waiting for?

Fixing your client acquisition issue is where you start! It's the key to building a great business and career!

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